Here are some questions/answers that we are frequently asked. If you have additional questions that are not covered here, please feel free to give us a call at 734-713-1300.

What is Advanced Veterinary Care Group?

Advanced Veterinary Care Group is staffed by a team of highly experienced and competent general practitioners with special interest in several key areas of medicine. We work as a partner with your primary care veterinarian to provide services and treatments not currently available through their office location.

What are the Hospital hours?

Our hospital is open from 8am until 5pm Monday through Friday. We have doctors available for phone consultation until 8pm each weekday evening.

Why would my pet need to go to Advanced Veterinary Care Group?

Your primary care veterinarian will refer you and your pet to our hospital if your pet requires specific testing, treatments or procedures that he/she is not experienced in, does not offer or that can improve the quality of life for your pet. No other facility in the Midwest offers the same method of medical service delivery of surgical procedures, testing equipment and diagnostic capabilities as AVCG. In addition to the experienced medical staff, AVCG also has state-of-the-art, highly specialized equipment including ultrasonography, endoscopy, MRI and Digital Radiography.

Do I need to have an appointment?

Because we are strictly a referral hospital all patients are expected to be involved in a current case with their regular veterinarian. Your veterinarian will recommend our services on an as needed basis and provide you with information to schedule your appointment.

What forms of payment do you accept?

In most cases, you will pay for all our services in advance through your regular veterinary hospital. If, however, your vet wishes to have you pay us directly, we accept Cash, MasterCard, Visa, CareCredit, Discover and Certified Checks.

Can I make payments?

To us, no. All payments are required at time of service rendered. If you are paying through your regular veterinary hospital, their billing policies apply.

Do you vaccinate pets, sell heartworm prevention, flea control products or pet food?

No, we do not do any general practice or sell any heartworm prevention, pet foods or flea control products. Please contact your veterinarian to discuss these products.

What is the pre-anesthetic protocol?

Your regular veterinarian will most likely run blood tests known as a Complete Blood Count and Serum Chemistry. These tests are very good methods for determining the overall health of your pet. Since we will receive a copy of these tests from your vet, we concentrate our pre-anesthetic protocol on those parameters necessary to determine your pet’s anesthetic risk. We test blood clotting functions to identify any bleeding risks, the acid/base status to verify normal metabolic processes necessary for proper anesthesia management, pre-operative chest radiographs to ensure clear lungs during the gas anesthetic phase and, lastly, an electrocardiogram to check cardiac rhythm and status.

How long do the sutures stay in after my pet’s surgery?

Procedures involving sutures require them to be removed in 12-14 days for pets under 10 years old. We recommend waiting 14-21 days for pets older than 10 years due to slower healing times. Please schedule suture removal with your regular veterinarian.

Do you board pets?

No. As a referral hospital we do not do any form of boarding and reserve all of our facility for hospitalized patients requiring ongoing medical attention.

Can AVCG be my regular clinic?

No, our practice only provides referral services for your regular clinic. To most effectively manage your pet’s health, Advanced Veterinary Care Group works directly with your regular veterinarian on a referral basis. Referrals make it easier for the AVCG team to coordinate the most comprehensive level of care for your pet.

How do I get a referral?

If your pet has need of a specific test or procedure not currently performed at your primary care veterinarian’s office he or she will determine if AVCG can perform the service. Your veterinarian will then complete a referral form (available on our web site www.advancedveterinarycare.net) and ask you to contact us to make an appointment. Please be sure your veterinarian provides us with a copy of your pet’s medical history. This can be sent to us by fax or given to you to bring in on the day of your appointment.

Will my veterinarian be updated?

The partnership between you, your veterinarian and our medical team is essential and helps ensure the most comprehensive care possible for your pet. Our team of doctors keeps both you and your veterinarian updated as to your pet’s condition.